Reviews

***** Kitchener Autobody Inc. is rated 5.0 out of 5 stars, based on 63 reviews!

  • *****

    We can't say enough good things about this body shop. While visiting Kitchener from Ottawa because of a death in the family, we collided with another vehicle. Patrick, the owner's son, took a lot of time out his very busy day to walk us through our options and made a number of recommendations that were squarely in our best interests and of no benefit to him financially. It is comforting to know that there are still businesses like this one that truly put the customer first and act in such a caring and compassionate manner toward a complete stranger from out of town, especially in the middle of a pandemic. A stellar Google review is the least we can do to show our gratitude and appreciation for Patrick going above and beyond what one would expect in such a situation. The world keeps turning because there are more good people in it than bad, and guys like Patrick tilt the balance firmly in the right direction. Thank you!

  • *****

    Amazing and no price gouging very very helpful 150% above and beyond service

  • *****

    I have had a horrible year being in and out of the hospital with my daughter. To make matters worse I smacked up my car at the hospital. Patrick and his father were amazing, told me not to worry about anything to get the car there and they would figure everything out. I had everything ready to go and was off in a rental within 40 mins. Very caring people they treat you like family not to mention they did a phenomenal job and also helped alleviate a lot of stress for me.

  • *****

    Micheal was very helpful Inn finding a mirror for my daughter's car. Great service reasonable price. Thanks.

  • *****

    Michael and his team are awesome. They repaired paint damage and a demolished side view mirror within 5 days. They were timely and communicated everything with me. They handled basically everything with the insurance company. I paid when I picked the vehicle up. They even gave my car a car wash! Michael is very pleasant and friendly. He gives good advice. I would recommend this repair shop.

  • *****

    Having been involved in a car accident where I was rear-ended, I was recommended to Kitchener Autobody Inc. for repairs. Patrick and Micheal are amazing individuals! They provide the utmost professional and honest service possible- This was truly the best automotive experience I have ever been through. I am so glad I took my vesicle here for repairs! I highly recommended their services!

  • *****

    Amazing customer service from Patrick! I came in because of other reviews I read and they did not disappoint. Saw me right away at the end of the day and offered a very affordable resolution to my unfortunate deep scratches on my car! Highly recommend!!!

  • *****

    Not only are these guys kind and hard-working, they are super flexible and determined to make you a satisfied customer. I came in panicked about a paint job gone wrong and Patrick helped me fix the problem right away. Because I was quick to act on it, he was able to make my car look new again. I highly recommend this professional, family-owned business.

  • *****

    Brought my car in for what I thought was a scratch but turned out to be some residue. Patrick was great and buffed it right off for me on the spot in less than 20 mins. Highly recommend, fantastic customer service!

  • *****

    These guys are AMAZING! Especially Patrick Leung.
    Very friendly, helpful and focused more in getting you a good deal, offering you different options so you can choose what’s best for you and your budget and still have a great quality of work.
    Their interest is 100% focused on clients satisfaction. ??????

  • *****

    I'm very happy with both the service and quality of the work done here. They made a stressful situation into a positive experience!

  • *****

    A great body shop with great service ! The staff is super nice and friendly ! Highly recommended ~!!!

  • *****

    Mike and Patrick provided great customer service, would highly recommend.

  • *****

    The owner Micheal is VERY friendly, trustworthy and professional. He employs talented people who appreciate working for him and clearly enjoy their jobs. My car was in good hands and I trusted them 100%. If I ever need body work done on my car again, without question it's going to Kitchener Autobody. They all went above and beyond! Fantastic shop with Fantastic people!!

  • *****

    They do amazing work, I can't even see the difference between the old paint and the new. Also they quote you honestly!

  • *****

    Super friendly service & my car looks great!

  • *****

    My experience here was great! I had a lot of difficulty and hassle working with my insurance company following the accident I was in, but Patrick and Kitchener Auto Body made getting my car fixed as smooth of a process as possible. Knowing it was the holiday season I expected it to be a while before getting my car back, but they worked as quickly as possible to get me back on the road. The repairs look like nothing ever happened to my car! I would recommend anyone to come here for all body work needs!

  • *****

    Second time I have been hit but I immediately knew I could trust Michael and Patrick to take care of everything! They also ensure they do what is best for you not a third party payer. I swear if you need repairs on any type of vehicle these are the guys to trust. Not only do they do a great job but if you do something like I did and drop the key in the truck and lock yourself out of the rental, they are very kind and came with the other key so I was able to get home with the groceries. Thank you so much!!!!
    Happy Holidays to all of you!

  • *****

    Today was the second time I had the pleasure of dealing with Patrick. The first time, someone had rolled into my car and done minor damage to the bumper. Patrick was informative, helpful, kind and efficient at repairing the damage. Since my first experience was so good, I returned today to ask him to look at what a car door had done in a parking lot. Again, he was helpful, kind and super informative. I wouldn't even consider going anywhere else to have body work done.

  • *****

    Excellent service!! Michael was very helpful and honest. You can tell these guys take pride in the work they do, going above and beyond each time. I would definitely recommend this business to anyone.

  • *****

    Michael was extremely honest and helpful with fixing the bumper of my car. He made the process extremely easy with no hassle. Highly recommend!

  • *****

    Customer service is excellent! They are knowledgable and genuinely try to give you the most cost effective option for repairs to your vehicle. I would definitely recommend them to anyone.

  • *****

    Had a minor ding in my 2016 honda civics bumper and after having service done at kitchener honda I stopped by for a quote. Let me tell you this had to be one of the best experiences I have ever had.

    Patrick was extremely nice, friendly and welcoming. After he quoted me I was given a tour of the facility and shown work done on other vehicles. Afterwards he took time to look my car over and give his take on what I should do. I can't say enough how happy I was with my visit, and any work I do decide to have done in my civic will definitely be done at kitchener auto body. Seriously don't look anywhere else these guys are amazing and deserve your business

  • *****

    Had some scratches polished out. They did a great job. Very friendly staff!

  • *****

    Friendly, honest, and very knowledgeable people who won’t try to rip you a new hole in your jean pocket. Brought my car in for fixing cuz some idiot T-boned me. Patrick and Michael kept me up to date with the repair details.

  • *****

    Phenomenal ethics and customer service.

    Our car was repaired in a timely manner and the communication was above and beyond.

    We recieved the car with very minor imperfections, the following day we returned to have them eagerly take the car back to correct any problems we found!

    As far as I'm concerned this is a 6/5 star garage for customer service.

  • *****

    Awesome service and Awesome people, treated my mkiv supra as if it was their own child;)

  • *****

    Awesome service, awesome people. Treated my MKIV Supra as if it was their own child ;)

  • *****

    Kitchener autobody is exceptional!
    Michael and his staff go above and beyond every single time. They take great pride in their work and it really shows. I will continue to go back!
    Thanks for everything you guys do!

  • *****

    I’ve never received such prestigious customer service in my life. Every single question I had was answered above and beyond, and all the work that was done on my car was perfect. I’d recommend this business to anyone.

  • *****

    Patrick was really amazing. Thanks for your insights and fixing my front bumper. I will come back before my lease is up if I need cosmetic touch ups.

  • *****

    Patrick was so kind and extremely helpful. This was one of the best customer service experiences I have had. Thank you!

  • *****

    Patrick was extremely helpful and kind. This was one of the best customer service experiences I have ever had. Thank you!!
    The waiting room could use a makeover :-)

  • *****

    Brought my truck here after having the doors keyed. My bumper also had developed alot of rust.

    Micheal and Patrick are very honest and friendly guys. I felt secure leaving my prized vehicle in their hands and they delivered on their promise.

    They made a minor mistake on one of my door panels but they were true to their word and I brought the truck back in when convenient for me and they rectified the problem! I'm 100% satisfied and content. I enjoyed talking to these fine gentlemen and I will gladly recommend them to friends and family if the need ever arise.

  • *****

    Unbelievable this place and the folks that run it are a treasure to this city, the service is outstanding and honest upfront recommendations were quite simply refreshing. Went in with a cracked bumper and repaired turnaround on the work was less than a day. Total cost was less than a weeks worth of groceries which included a brand new rental car for the day and they washed and cleaned the car inside and out. Can't recommend them any higher, wish I could give them a 10 star rating.

  • *****

    Amazing service, Patrick was excellent got me back on the road faster than I could have dreamed. Won’t be using anyone else in the future

  • *****

    Awesome staff, fair prices and quality work!

  • *****

    Patrick was extremely helpful in going over my options for my Honda Civic. He took the time to fully explain the process of repairing the damage and even polished out the lighter scratches for free to see what deeper scratches had to be repaired. He explained that I could either get a paint pen and touch it up to see how it would look or have it repaired at a very fair price by his shop. I can’t thank Patrick enough for the information he provided and I will surely return should I ever need body work done in the future.

  • *****

    Family owned and operated! They were so busy and they still took the time to talk with me about pricing and the how they could best help me. Courteous and very professional! There pricing is also on point. I highly recommend them to anyone that unfortunately needs body/paint work done.

  • *****

    Love coming here to get my car fixed. Had to get my passenger mirror changed and Patrick the owner was super helpful and they were really efficient. Very affordable and trustworthy too. Would highly recommend going for any auto body needs!

  • *****

    It is unfortunate that I can only rate it 5 stars!!!! If I could I would rate it 10 stars!!!! A body shop that works for you , and in your best interest and NOT the insurance company is a win win!!! Honest, helpful, efficient are only a few words. I would use to describe them. I agree 100% with the other reviews and not sure if I can say anything that hasn't already been said. I was so impressed with their work and their dedication to the client that I recommended to my insurance company that they put this shop on their list of shops!!! I do hope I don't need to go there again but if I ever have something happen to my car again ( knock on wood) I will go to this shop with absolutely no hesitation whatsoever. Do yourselves a favor and use this shop you'll be happy you did!!!!

  • *****

    I am so glad I shopped around and decided on Kitchener Autobody to repair my car. Reasons: very professional, provided me with options, very friendly and highly skilled staff, fantastic job. Prior to my car needing body work and painting this time, I had another company clean up some scratches on my door, poor poor work. I'm so happy with my results, I highly recommend Kitchener Autobody.

  • *****

    Everyone I dealt with here was exceptionally friendly. The work on my car is fantastic, and was done quickly. I could not be happier. I will definitely recommend this shop to others. Thank-You!

  • *****

    I had some work done to my car here this week and was very impressed with the workmanship and timeliness. Price was right also. It was a pleasure dealing with Patrick and Michael. Jay G.

  • *****

    This is one of those rare shops where they truly put the customers first. The owner goes above and beyond for the clients.

  • *****

    Patrick is very honest and friendly. I go for a quote and he gave me valuable advice not to spend money instead. He even fix the issue with a touch up paint pen for free. very rare findings!!

  • *****

    We took our Mercedes C300 after a slight scratch in the front bumper. The work done was excellent quality and completed in a timely manner. Highly recommend anyone looking for a quality paint job.

  • *****

    Great service, amazing staff; fair prices and amazing results!

  • *****

    Friendly, quick, and great service!

  • *****

    Very nice guy. Told me my door ding would cost too much to repair there and referred me to two other places.

  • *****

    The staff here are exceptional!!! SO helpful and friendly. Really felt like they wanted to help me get the best service for the lowest price!

  • *****

    I had a dent in my fender and these guys restored it 100%. Michael and Patrick were both honest with me and charged me a reasonable price. I highly recommend them.

  • *****

    Did a fabulous job repairing scratches on my car. Fast, and well done. Highly recommended!!

  • *****

    I could not get over how well my car turned out for a price I paid, I even got a rental from them for the week, I think there should be more body shop out there like this one to help out people like me out, I will be taking my car here from now on

  • *****

    Fantastic service. A deer ran into my brand new Odyssey and I was devastated. These guys fussed over my car and took their time to make sure the car looked perfect when I picked it up. Good communication and good results.

  • *****

    Decent people. I just brought my car in to get a quick quote on some certain small chips and scratches etc. Patrick was honest with the quote and very willing to help. He told me straight up that they can use touch up paint but I won't be really happy unless I got the whole door painted and he didn't push anything. He told me he's willing to buff out whatever he can for free. Even gave me a pop. Good guys, would definitely recommend

  • *****

    I had my car repaired at this body shop. Someone had hit my car and left a huge dent and I called so many places around and the cost to fix was way out of my budget. My Toyota Camry was brand new and I was really upset that several body shops were quoting me over 2000$. I found this place through recommendation and I was happy I took it there. I was quoted a very decent price (affordable). The repair took a couple days to ensure paint was settled properly and so on. The customer service was awesome. I highly suggest this place! The customer service was excellent and I liked the fact that they were always updating me on the progress of the car. Ask for Patrick!

  • *****

    Went in for an estimate about some light damage to my vehicle. After going to several places and getting quotes Michael was able to save me alot of money and headache. Was very friendly, honest and all around good guy. I would recommend you check them out before you go with another body shop.

  • *****

    Recently my mother got into an accident with her new 2015 honda civic i wasn't in town to help with the process of taking it the shop and being there to talk to the guys to get a better understanding of what they did i came back in a few weeks later with my mom Patrick & Micheal remembered her right away and the car and took the time to take us into the office and explain what they did . Thanks for that very much appreciated happy customer.

  • *****

    Kitchener Autobody is great. The owner, Micheal, is honest and very genuine. Most other auto body shops came up with only one expensive solution to replacing my broken bumper. Micheal, on the other hand suggested a couple of alternatives and that we first try fixing the old bumper first before considering buying a new bumper, since my car is an older model. His suggestion ended up saving me around $600-800 dollars in parts and labour costs. Kitchener Autobody fixed everything, their workmanship is very professional and pricing is very fair.

  • *****

    Amazing service. Most body shops try to get vehicles in and out as quick as they possible can. With that, they end up not doing a proper job. These guys will take their time and ensure everything done is absolutely perfect. 10/10.

  • *****

    Great quality work and friendly helpful staff.

  • *****

    Excellent service, honest folk - rare find!

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